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FCA · Consumer Duty · SMCR

AI literacy training mapped to FCA expectations.

Consumer Duty. Model risk management. SMCR accountability. Annex III #5 high-risk categories. Our track speaks the regulator's language.

Why teams pick the Financial Services track

  • Consumer Duty implications of AI in customer-facing decisions
  • SMCR accountability for AI use across functions
  • Annex III high-risk overlap for credit, insurance, and HR AI

Use cases

For advisers and brokers

AI in client communications and the duty of competence.

For operations

Model risk policy for AI tools, validation, and monitoring.

For senior managers

Documented oversight of AI use across the regulated entity.

For compliance

Evidence-pack flow for FCA supervisory reviews.